Process of dispatch when placing the order by payment in advance:
If you have placed your order by telephone or directly via our on-line-shop, you will immediately receive a confirmation-e-mail of your order - provided that you have indicated a valid e-mail-address. This order confirmation shows which items you have ordered at which price and states freight charges, order-number and our bank data. The goods will be dispatched as soon as your payment is credited to our bank account except for products on pre-order( See pre-order rules bellow). On the date of your goods' dispatch you will receive a notification by e-mail with the corresponding parcel-No.; thus you can easily find out on-line about the whereabouts of your parcel, if desired. In case you are making an international bank transfer, you may choose a SEPA (Single Euro Payments Area) money transfer.
Delivery time complete bikes:
From the time you order an available bike in our webshop up to the time we dispatch this bike, it will take approx. 10-14 days. We ask for your understanding if this delivery period is extended to 2 - 3 weeks during the main season. Should the ordered bike not be in stock or on pre-order, the delivery time is extended analogue to the delivery in our warehouse. Information regarding the availability can be obtained at +0035314434798 or [email protected]. Unfortunately the delivery at a certain date given by you is not possible due to logistic reasons.
For deliveries to other countries/states than those listed in the above table and selectable in the order process, please submit an email request.
Payments by Credit card through Paypal.
If you wish to pay by your credit or debit card you can do so by choosing the PayPal payment option which will get you to our shop page. There are two option to chose. One is to log in to your existing account and other is to use your credit card details as you would do safely at any other online shop without singing up. Please follow the red bubble highlighted at print screen picture bellow to complet your payment.
If different shipment classes are combined, we will charge you only the highest fee - should you for instance order a bike, bulk goods and articles from the clothing range, only the bulk goods fee is charged.